FAQs

Create lists of FAQs to address common questions about your products or services. Depending on the complexity of your business, you can opt for simple lists or more complex systems.

Exemple mișto pe care nu știu să le replic: #1 și #2. 🙈

FAQs 03

Use this pattern to list questions your customers might have and answer them.
Reference: #1

How can I return my purchase?

We offer refunds for all products returned within 14 days of purchase, in their original condition. If you would like to return an item purchased online, please contact us.

We don’t accept online returns for products purchased in a Facade signature store, department store, or elsewhere.

All refunds will be processed to the original method of payment. So we don’t have any control over when you’ll get your money back.

Can I cancel my order?

You can cancel your order for the parcels that haven’t been processed. This means one business day or 24 hours since you placed the order.

But hey, if you changed your mind, you can easily return the product. Make sure it’s in its original condition.

Can I add more products to my order?

Yes, you can do that. It feels like you want to send us some extra love, yaaay! Please keep in mind that we cannot guarantee that you will benefit from the same shipping parcel.

It depends on when you add the new products to the initial order. Do it within 24 hours and you will get everything at once.

Orders

FAQs 10

Use this pattern to list questions your customers might have and answer them.
Reference: #1

Why choose a natural soap?

It’s not rocket science, it’s just the ingredients. Skin absorbs whatever you put on it, so make sure you always go with natural ingredients. In the end, we all want to have a clean, sunny, and relaxed face, right? Natural means free from colors, fragrances, hardeners, latherers, preservatives, detergents and alcohols.

Can I use soaps on my face?

Dooh! There are so many myths about using soaps on the face, but the truth is that if they are made from natural ingredients, most of them are safe to try on different parts of the body. Please note that the face is one of the most sensitive ones. So, if you’re familiar with specific skin diseases, allergies, or other kinds of dilemmas, pretty please make a well-informed decision.

I have sensitive skin. Do they work for me?

Oh well, our soaps should work just fine because they contain relatively small amounts of essential oils. If you happen to have hypersensitive skin, we recommend you try our unscented bar with calming avocado oil. Please give it a go on a small portion of skin and see how it reacts, even though we are pretty sure everything will be juuuuuuust fine.

FAQs 142

Use this pattern to list FAQs on various categories of topics.
Reference: #1 (WhatsApp)

Begin typing your search above and press return to search. Press Esc to cancel.